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Of the 8 cruises we have taken Holland America rates as the worst - this company does not care about the consumer and fixing issues - travel carnival princess or Royal - never had a complaint with the service there. Holland only cares about themselves. During a...
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1.2
I liked
  • Pinnicle grill
#957269
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the first night on the cruise we ate in the dining room and 3 of us ordered the fish, two of the orders had a lot of blood meat in them and was not good. The second night we ate at Cannelloni the Italian restaurant, and again ordered fish, Chilean Sea bass, it was...
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4.4
I liked
  • Real nice people running food and services
I didn't like
  • Charges for wi fi
  • And bad fish
#954815
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Let me just say that I have done many cruises and several with Holland America. I live in San Diego in a high rise condominium acrosss from the the Broadway Pier where many cruise ships dock. On November 5, 2016, 2 holland America ships docked at the Broadway Pier in...
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#951384
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Complaints about our 09/28/16 Oosterdam 12nt Mediterranean Dreams cruise experience follow. Part 1 - Petri Dish Experiment We gave ample monetary consideration in the form of time off, airfare, transfers, excursions and the cruise itself, only to be subjected to a lack...
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2.5
I didn't like
  • Customer service
  • Hygienic practices
  • Unsanitary conditions
#950262
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Short Review on October 01, 2016

Had a good experience on Alaska cruise. A B+ cruise.
Glenwood City, Wisconsin
#929206
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Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
We were all prepared to go ashore in Victoria, BC, when over the intercom said it will be an hour before docking. The at that time I already could see the city of Victoria where we had plans to go see the Butchart Garden and Butterfly Garden.The ocean was calm with a...
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Anonymous
Anonymous

You are on a cruise and you are complaining? I am at work while you are on your cruise. I should be complaining. **rolls eyes***

2.6
I didn't like
  • Too much to write here
  • Being lied to about docking in vancouver
  • Arrogance of customers service
#900154
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Holland America Line Cruise Review

The ship was in decrepit condition Every public space was old,ugly also room In addition the prior sailing had nori virus And I witnessed people on this ship who were sick
#896802
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Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Re mariner number 379107659 and 379117088 Bookingsnumber VD9TDT 35 night Circle Hawaii, Tahiti & Marquesas cruise Dear Kirsten Woods, Special Advisor Office of the President How arrogant and rude can you be by asking us our opinion about our cruise but never react on...
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Anonymous
Pp

Holland America is falling apart with the the new ownership. Ships need maintenance. And staff need good managers who are rewarded for excellence. Sad.

2.9
I didn't like
  • Arrogance of customers service
#879400
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During shore excursion named high lights & time on your own in St Petersburg my wife and I and other passengers were more or less forced into an old vehicle of which the windows could not be closed while there was a rainstorm with 8 centigrade temperature. The...
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Saint Petersburg, Saint Petersburg
#873237
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To balcony or not to balcony, depends on if you want to be exposed to hazardous chemicals!!!! Email sent to Holland America: Hello, I recently was on the Westerdam, Alaska Cruise and wanted to report a health warning. I was staying in cabin 4134 and on several...
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2.3
#862686
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