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What happened? The more relevant question is "what didn't happen"? I paid for a Stateroom on the Main Floor on a 36-day cruise from Auckland to Vancouver in March 2017. From Day 1, the card to open my cabin door refused to work. Almost every time I returned to my cabin...
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I liked
  • Real nice people running food and services
I didn't like
  • Staff attitude to my problems
  • Hygienic practices
  • Ignoring passengers at the end of the cruise
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Let me just say that I have done many cruises and several with Holland America. I live in San Diego in a high rise condominium acrosss from the the Broadway Pier where many cruise ships dock. On November 5, 2016, 2 holland America ships docked at the Broadway Pier in...
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To balcony or not to balcony, depends on if you want to be exposed to hazardous chemicals!!!! Email sent to Holland America: Hello, I recently was on the Westerdam, Alaska Cruise and wanted to report a health warning. I was staying in cabin 4134 and on several...
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