Product: Holland America Line Cruise Clear all filters (0 of 37 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
July 29, 2018. We booked 7 day cruise and 3 day land package with airfare through Holland for 6 of us. United Airlines had a mechanical problem and was unable to get us to the ship "Nordam" in time for sailing. We missed the first two days of the cruise. We were told...
Read more
MistyWasp
MistyWasp

The customer service management gave us $80 per day ( per cabin) for our missed two days That is all it should be worth according to Holland America I guess, according to that...

1.4
Product
Holland America Line Cruise
#1341059
Reply to reviews
Resolved
My parents and I are frequent cruise travelers I they were convinced Last March of 2017 to hold a 2018 cruise for only $100 while on board and guaranteed if price changed or promotions were offered they would be given best possible offer.Fast forward to now, my parents...
Read more
Product
Holland America Line Cruise
#1161477
Reply to reviews
I would be willing to bet that the table in 7012 on the Oosterdam still hasn't been repaired after two years. I had a chipped plate in the Pinnacle dining room, and when I went on a promotional lunch a couple of months ago, I got a chipped plate. I think they can do...
Read more
Product
Holland America Line Cruise
#1157272
Reply to reviews
Horrible cruise on the Veendam.Had no warning about ships inherent hazards and tripped and fell over bathroom threshold. HA needs to post warnings or have safety flyers in rooms about unsafe areas. Fell over bathroom threshold 2 years ago and am still injured and in...
Read more
Anonymous
Anonymous

Twenty years in the hospitality business have taught me that there is no fix for clueless, clumsy people, except for them to stay home. I would advise that for you.

1.5
Product
Holland America Line Cruise
I liked
  • Pinnicle grill
  • Dining and food service staff
I didn't like
  • Arrogance of customers service
#1095980
Reply to reviews
On June 3 my husband and I boarded the ship in Amsterdam.We ordered a suite as we were going to be on it for 2 weeks. The room was smaller than a regular bedroom on one of Holland Americas ships. The ship is very small. There are 4 elevators with only 3 working for 2...
Read more
Anonymous
Anonymous

Strange, most of the reviews for this smaller ship are positive. Maybe seasickness is the main problem?

3.0
Product
Holland America Line Cruise
I liked
  • Servers
  • Pinnicle grill
I didn't like
  • Accommodation
#1066579
Reply to reviews
My originally booked cabin on a recent trip aboard the Volendam had a problem.Franz Almazan, the Supervisor of Guest Relations aboard the ship was outstanding in resolving the issue quickly and satisfactorily. Although my wife and I have cruised many times before, this...
Read more
4.6
Product
Holland America Line Cruise
#1003454
Reply to reviews
Of the 8 cruises we have taken Holland America rates as the worst - this company does not care about the consumer and fixing issues - travel carnival princess or Royal - never had a complaint with the service there.Holland only cares about themselves. During a recent...
Read more
1.2
Product
Holland America Line Cruise
I liked
  • Pinnicle grill
#957269
Reply to reviews
Show

Holland America Line Cruise Review

The ship was in decrepit condition Every public space was old,ugly also room In addition the prior sailing had nori virus And I witnessed people on this ship who were sick
Product
Holland America Line Cruise
#896802
Reply to reviews
During shore excursion named high lights & time on your own in St Petersburg my wife and I and other passengers were more or less forced into an old vehicle of which the windows could not be closed while there was a rainstorm with 8 centigrade temperature. The...
Read more
Saint Petersburg, Saint Petersburg
Product
Holland America Line Cruise
#873237
Reply to reviews
Because my travel companion, and I previously enjoyed three Holland cruises that far exceeded our expectations, we recently completed our fourth Holland cruise which was to be our dream trip to South America. This trip, however, was filled with disappointments. We...
Read more
3.3
Product
Holland America Line Cruise
I didn't like
  • Customer service toxic fumes no hot water miscommunication
#798638
Reply to reviews