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We purchase a mans watch about 11.7.2017

We left the box and receipt on the ship the problem is the hands do not work properly it's a Citizen mans watch it's still under warranty how can we now have it fixed .We we're on Westerdam Voyage WE000592 Stateroom 5064 10.7.2017 to 22.7.2017 Maureen Carlow and James Paterson please help me with this issue

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