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Let me just say that I have done many cruises and several with Holland America. I live in San Diego in a high rise condominium acrosss from the the Broadway Pier where many cruise ships dock. On November 5, 2016, 2 holland America ships docked at the Broadway Pier in...
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#951384
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Complaints about our 09/28/16 Oosterdam 12nt Mediterranean Dreams cruise experience follow. Part 1 - Petri Dish Experiment We gave ample monetary consideration in the form of time off, airfare, transfers, excursions and the cruise itself, only to be subjected to a lack...
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2.5
I didn't like
  • Hygienic practices
  • Unsanitary conditions
  • Customer service
#950262
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Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
Holland America Line - They Lied to Us About Being Too Rough to Dock Our Ship-MS Westerdam in Victoria
We were all prepared to go ashore in Victoria, BC, when over the intercom said it will be an hour before docking. The at that time I already could see the city of Victoria where we had plans to go see the Butchart Garden and Butterfly Garden.The ocean was calm with a...
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Anonymous
Anonymous

You are on a cruise and you are complaining? I am at work while you are on your cruise. I should be complaining. **rolls eyes***

2.6
I didn't like
  • Too much to write here
  • Arrogance of customers service
  • Being lied to about docking in vancouver
#900154
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Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Holland America Line - Arrogant
Re mariner number 379107659 and 379117088 Bookingsnumber VD9TDT 35 night Circle Hawaii, Tahiti & Marquesas cruise Dear Kirsten Woods, Special Advisor Office of the President How arrogant and rude can you be by asking us our opinion about our cruise but never react on...
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2.9
I didn't like
  • Arrogance of customers service
#879400
Reply to reviews
During shore excursion named high lights & time on your own in St Petersburg my wife and I and other passengers were more or less forced into an old vehicle of which the windows could not be closed while there was a rainstorm with 8 centigrade temperature. The...
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Saint Petersburg, Saint Petersburg
#873237
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To balcony or not to balcony, depends on if you want to be exposed to hazardous chemicals!!!! Email sent to Holland America: Hello, I recently was on the Westerdam, Alaska Cruise and wanted to report a health warning. I was staying in cabin 4134 and on several...
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2.3
#862686
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My name is Carlos G Socorro and this past April 27 through May 9 I took a cruise on the ms Koningsdam from Holland America Line. I embarked on April 27 with three other friends from Italy and went to a few places in the Mediterranean Sea and inadvertently in the...
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#854577
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On Dec. 6, 2015 I boarded your ship Neuw Amsterdam, cabin 4040. At approximately 3 PM I went out to relax on my balcony and sat down on comfortable looking rattan chair. As I put my right foot up on ottoman I felt a *** on my leg and saw an immediate gush of blood...
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1.0
I liked
  • Hal
  • Dining expeerience great
I didn't like
  • Hal did not accept responsibility
#840244
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In Holland American magazine Europe Voyages (page 12) it states up to10% select journeys ashore if booked by March 15,2016.I tried to book shore excursions today and was told this discount was not part of my booking but the onboard credit is.This is false...
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#804128
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Because my travel companion, and I previously enjoyed three Holland cruises that far exceeded our expectations, we recently completed our fourth Holland cruise which was to be our dream trip to South America. This trip, however, was filled with disappointments. We...
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3.3
I didn't like
  • Customer service toxic fumes no hot water miscommunication
#798638
Reply to reviews